Terms of Service

Welcome to Delyvian™

Thank you for visiting Delyvian™.

These Terms of Service outline the rules, responsibilities, and conditions that apply when you access or use our website, browse our products, or place an order through our online store.

By using our website, purchasing products, or interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please do not use our website or services.


1. Website Access & Customer Accounts

By accessing Delyvian™, you confirm that you meet the legal requirements to use online shopping services in your region.

When placing an order or creating an account, you may be required to provide information such as:

✔ Name
✔ Email address
✔ Shipping details
✔ Billing information
✔ Payment information

You agree that all information provided is accurate, complete, and current.

Customers are responsible for maintaining the security of their account information and should not share account credentials with unauthorized individuals.


2. Product Information

At Delyvian™, we make every effort to present our products accurately through descriptions, images, specifications, and other website content.

However, please understand that:

✔ Product colors may vary slightly depending on your device settings
✔ Images may differ slightly from the actual product due to photography and display differences
✔ Product details, availability, and pricing may be updated when necessary

We reserve the right to modify, update, or discontinue products at any time without prior notice.


3. Orders & Purchase Agreement

When you submit an order through our website, you are requesting to purchase the selected products.

Delyvian™ reserves the right to:

✔ Accept or decline orders when necessary
✔ Correct pricing or product information errors
✔ Cancel orders affected by incorrect information or payment issues

An order is considered confirmed only after payment verification and order acceptance.

Customers are responsible for reviewing order details, including product selection, shipping information, and quantities before completing checkout.

All purchases are intended for personal use unless otherwise approved by Delyvian™.


4. Pricing & Payment Information

Product prices displayed on our website may change due to promotions, updates, or business adjustments.

The final purchase price will be shown during checkout and confirmed in your order confirmation email.

Unless otherwise stated, customers may be responsible for applicable:

✔ Taxes
✔ Shipping charges
✔ Import duties or customs fees

Customers agree to provide accurate payment information and confirm that they are authorized to use the selected payment method.


5. Shipping & Delivery

Delyvian™ works with trusted fulfillment partners and shipping providers to deliver your orders.

Please note:

✔ Delivery estimates are provided for reference only
✔ Shipping times may be affected by carriers, weather, customs, or other circumstances outside our control
✔ Once an order is transferred to the shipping carrier, delivery responsibility follows the carrier’s process

For detailed shipping information, please review our Shipping Policy.


6. Intellectual Property Rights

All content available on the Delyvian™ website, including but not limited to:

✔ Brand name and logo
✔ Product images
✔ Website designs
✔ Text, graphics, and visual materials

are protected by applicable intellectual property laws.

You may use website content only for personal and non-commercial purposes. Any reproduction, modification, distribution, or unauthorized use requires prior written permission from Delyvian™.


7. Third-Party Services & Links

Our website may include links, tools, or services provided by third parties.

Delyvian™ does not control or guarantee the accuracy, security, or availability of third-party websites or services.

Any interaction with external websites is subject to their own terms, policies, and conditions.


8. Privacy & Personal Information

Your privacy is important to us.

Information collected through your use of our website is handled according to our Privacy Policy.

By using our services, you acknowledge that your information may be processed to:

✔ Complete purchases
✔ Provide customer support
✔ Improve website experience
✔ Process payments and fulfill orders

Please review our Privacy Policy for additional details.


9. Customer Reviews & Feedback

If you submit reviews, comments, suggestions, images, or other feedback to Delyvian™, you grant us permission to use that content for business purposes, including improving and promoting our services.

You confirm that:

✔ Your submitted content belongs to you
✔ Your feedback does not violate another person’s rights
✔ Your content is accurate and lawful

Delyvian™ reserves the right to remove content that is inappropriate, misleading, offensive, or violates these terms.


10. Prohibited Website Use

You agree not to use our website for activities including:

❌ Violating applicable laws or regulations
❌ Attempting unauthorized access to website systems
❌ Uploading harmful software or malicious code
❌ Copying or exploiting website content without permission
❌ Misusing customer information or services

Delyvian™ reserves the right to restrict access or terminate accounts that violate these conditions.


11. Service Availability & Liability

We work to provide a reliable shopping experience, but we cannot guarantee that our website or services will always be uninterrupted, error-free, or available.

To the fullest extent permitted by law, Delyvian™ is not responsible for indirect losses, delays, or damages resulting from:

✔ Website interruptions
✔ Third-party services
✔ Shipping delays
✔ Customer misuse of products


12. Changes to These Terms

Delyvian™ may update these Terms of Service from time to time to reflect changes in our business, services, or legal requirements.

Updated terms will be posted on this page, and continued use of our website after updates means you accept the revised terms.

We encourage customers to review this page periodically.


13. Contact Information

If you have questions regarding these Terms of Service, please contact us:

📧 Email: service@delyvian.com

Company Name:
Lucky Star Import & Export Inc.

Thank you for choosing Delyvian™.
We appreciate your trust and are committed to providing thoughtfully designed kitchen solutions and a reliable shopping experience.