Privacy Policy

Last Updated: December 25, 2025

At Delyvian™, protecting your privacy and maintaining your trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or complete a purchase.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.


1. Information We Collect

To provide a smooth shopping experience and properly process your orders, we may collect certain information from you.

Information You Provide

When you:

  • Place an order
  • Create an account
  • Subscribe to updates
  • Contact our customer support team
  • Submit feedback or reviews

We may collect information including:

✔ Full name
✔ Email address
✔ Shipping address
✔ Billing information
✔ Order details
✔ Payment-related information
✔ Customer service communication records


Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This may include:

✔ IP address
✔ Browser type and device information
✔ Website activity and interaction data
✔ Pages viewed and shopping behavior
✔ Referral sources and website performance data

This information helps us improve website functionality and create a better customer experience.


2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Service Support

We use your information to:

✔ Process payments
✔ Confirm and manage orders
✔ Arrange shipping and delivery
✔ Provide tracking updates
✔ Respond to customer inquiries


Website Improvement & Personalization

We may use collected information to:

✔ Improve our products and services
✔ Enhance website performance
✔ Understand customer preferences
✔ Create a more personalized shopping experience


Communication

With your permission, we may send:

✔ Product updates
✔ Special offers
✔ Promotional information
✔ Important service announcements

You can unsubscribe from marketing communications at any time.


Security & Fraud Prevention

We may use information to:

✔ Verify transactions
✔ Prevent fraudulent activities
✔ Protect our website and customers
✔ Maintain secure shopping operations


3. Data Security & Protection

At Delyvian™, we take reasonable measures to protect your personal information.

Our security practices include:

🔒 Secure Payment Processing
Payment information is handled through trusted payment providers using industry-standard security technology.

🔐 Limited Access Protection
Personal information is only accessible to authorized parties who require it to provide services.

🚫 Payment Information Protection
We do not store complete credit or debit card information on our own systems after payment processing.

While we take security seriously, no online transmission method can guarantee absolute security.


4. Sharing of Personal Information

Delyvian™ does not sell your personal information to third parties.

We may share limited information with trusted service providers that help us operate our business, including:

✔ Payment processors
✔ Shipping and fulfillment partners
✔ Website service providers
✔ Customer support providers
✔ Analytics and marketing partners

These providers only receive information necessary to perform their services.


5. Advertising & Analytics Technologies

We may use third-party tools that help us understand website activity and provide more relevant experiences.

These technologies may include:

✔ Cookies
✔ Pixels
✔ Analytics tools
✔ Advertising measurement technologies

Third-party providers may collect information according to their own privacy policies.

You may manage advertising preferences or limit tracking through your browser settings or available privacy controls.


6. Cookies Policy

Delyvian™ uses cookies and similar technologies to improve website functionality.

Cookies help us:

🍪 Remember shopping cart information
🍪 Improve checkout experience
🍪 Analyze website performance
🍪 Understand customer interactions
🍪 Provide more relevant content

You may disable cookies through your browser settings. However, some website features may not function properly without cookies enabled.


7. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy practices. Delyvian™ is not responsible for the privacy policies, content, or security practices of external websites.

We recommend reviewing their privacy policies before providing personal information.


8. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable laws.

These rights may include:

✔ Requesting access to personal information
✔ Requesting correction of inaccurate information
✔ Requesting deletion of certain information
✔ Opting out of certain data sharing practices

To submit a privacy-related request, please contact us using the information below.


9. Children’s Privacy

Delyvian™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when required.


10. Data Breach Response

In the unlikely event of a security incident affecting personal information, Delyvian™ will take appropriate actions, including:

✔ Investigating the issue
✔ Taking steps to secure affected systems
✔ Providing required notifications when applicable


11. Email Communication & CAN-SPAM Compliance

If you choose to receive marketing emails from Delyvian™, we will use your email address to provide updates, promotions, and product information.

We follow responsible email practices:

✔ Clear sender identification
✔ Honest subject lines
✔ Easy unsubscribe options
✔ Prompt processing of opt-out requests

You may unsubscribe at any time by following the instructions included in our emails.


12. Updates to This Privacy Policy

Delyvian™ may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically.


13. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle data, please contact us:

Delyvian™
Company: Lucky Star Import & Export Inc.

📧 Email: service@delyvian.com

Thank you for trusting Delyvian™.
We are committed to protecting your privacy while providing a safe, reliable, and enjoyable shopping experience.